Occupancy as a Service
Queue times, throughput, occupancy and facility usage for your whole venue — gates, concessions, retail and restrooms — in one privacy-first platform that lifts the fan experience, your NPS and your revenue.
Trusted by leading teams, venues and brands
Your one-stop shop
Gates, concessions, retail, facilities — if there's a line or a crowd, our sensors can measure it. Every use case is delivered in the same platform, so there's no need to juggle multiple vendors.
The Queues platform
Every area of your venue, working together
One platform, two sides
For operators
See every gate, concourse and concession in real time. Spot pressure before it becomes a problem, redeploy staff in seconds, and prove it with data afterward.
For fans
Live queue times for gates, concessions, retail and more. Display them where you want. Fans find the shortest lines, leave happier and spend more.
Privacy-first
Queues isn't a watchful eye on your fans. We measure how crowds move, not who's in them. The data is anonymized and aggregated by design, so you get the insight without the intrusion.
The fan experience
The moments fans remember most can make or break your Net Promoter Score. Queues helps you get every one of them right, in every part of the venue.
Net Promoter Score
Trending up
Happy fans come back, spend more and bring their friends.
Faster entry makes a great first impression from the moment fans arrive.
Fans grab food without missing the action and keep coming back for more.
Shorter lines and a better shopping experience mean fans buy more.
Proactive cleaning keeps restrooms fresh before anyone has to complain.
Revenue
Every long line is a missed sale. Queues shows your team what's causing it so you can clear it faster. Share live queue times with fans, and they'll see which lines move fast and where the shortest ones are. Fewer lines skipped, more sales made.
Fan-facing · Peak times
When everyone heads for food at once, live queue times point fans to the shortest lines. Demand spreads out, lines shrink and every stand serves more fans, with a higher NPS to show for it.
Fan-facing · Quiet moments
When fans can see a line is short, there's no guesswork: they know they'll be back before the next play. That turns a “maybe later” into an easy yes, capturing the sale instantly instead of leaving it to chance.
Concessions demand · Game day
For your operations team
See a stand slowing down or a line starting to build and fix it before fans notice.
Put staff where demand is, minute by minute.
Real history to fine-tune menus, stands and staffing every event.
In their words
“Within getting that technology in … we went from 45 minutes to 15 minutes immediately. Then we got it down — within about a week of using it — to eight minutes.”
Book a walkthrough with our team and see how live occupancy intelligence can lift the fan experience, your NPS and your revenue.