How it works

From first walkthrough to game day.

Queues handles everything — our own sensors, software, installation and support — so your team gets live occupancy intelligence without the heavy lifting.

The technology

From detection to decision
in seconds.

  1. 01

    Detect

    Deployed Queues sensors, calibrated to your venue, anonymously measure people and flow wherever you need it.

    See the sensors
  2. 02

    Understand

    Our proprietary algorithms turn raw sensor data into insights your team can actually use — live queue times, occupancy, throughput and more.

  3. 03

    Act

    Insights flow into the Queues platform and the tools you already use, so your team can make data-driven decisions in real time.

    See the platform

Getting started

Up and running,
without the heavy lifting.

One team, start to finish. Here's what working with Queues looks like.

  1. Step 1

    Site walkthrough

    We walk your venue with you, at no cost, to see the space firsthand and pinpoint the biggest opportunities.

  2. Step 2

    Sensor plan

    We design a sensor layout and rollout plan around your needs, constraints and calendar.

  3. Step 3

    Install & calibrate

    Our team installs and calibrates the sensors on site, then verifies the data before anything goes live.

  4. Step 4

    Go live

    Your team gets the Queues Dashboard and the Ops app. Fan-facing queue times and integrations are ready when you are.

  5. Step 5

    Ongoing support

    24/7 support to keep you up and running, plus experts on hand to help you get even more from your data.

Permanent venues

Installed once and always on, with continuous monitoring and data that gets more valuable every season.

Live events

Deployed in days for a tournament, festival or fan zone, and removed without a trace when it's over.

The Queues standard

Precision you
can count on.

Every count, every queue time, every alert — accurate when it matters most. Queues is engineered end to end, from our own hardware to software and service, so you can trust every number on game day.

Accuracy

Venue-grade sensors, calibrated on site and verified before go-live.

Reliability

Built for the biggest moments and the toughest conditions, indoors or out.

Privacy

Anonymous measurement with no PII. We count people — we never identify them.

Support

A dedicated team from the first walkthrough through every game day after.

See your venue in real time.

Book a walkthrough with our team and see how live occupancy intelligence can lift the fan experience, your NPS and your revenue.