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Your one-stop shop

Everything occupancy.
One platform.

Gates, concessions, retail, facilities — if there's a line or a crowd, our sensors can measure it. Every use case is delivered in the same platform, so there's no need to juggle multiple vendors.

  • Gates & entry
  • Concessions
  • Retail & team stores
  • Restrooms & facilities
  • Concourses & seating
  • Premium & club areas
  • Parking & transit
  • Any custom use case

The Queues platform

Every area of your venue, working together

  • Queue times
  • Throughput
  • Occupancy
  • Facility usage
  • Analytics & metrics
  • Live alerts

The data

Every metric that matters.

Whatever you measure and wherever you measure it, it all lands in the same place.

Queue times

Live and historical queue times for every line you measure.

Throughput

How many people move through each gate, stand or store, per minute.

Occupancy

Real-time headcounts and capacity by zone, level and space.

Facility usage

Restroom uses since last clean, so crews clean based on real need.

Analytics

Trends, peaks and comparisons across events and seasons, so every decision grows revenue.

Metrics, KPIs & NPS

The numbers your team reports on, tied to the fan experience and NPS.

Alerts

Threshold-based notifications the moment something needs attention.

Queues Dashboard

Your whole venue, at a glance.

Everything occupancy in one real-time view, from every gate and stand to every store and restroom. Your team always knows what's happening and what to do next.

  • Live queue times, occupancy and throughput for every area
  • Gates, concessions, retail and facilities side by side
  • Detailed breakdowns for every location
  • Live and historical data, in one place

Queues Dashboard

Gates

Early departures

+22%In the past hour
Concessions

Avg. stand queue

3min▼ 1 min since peak
Facilities

Restrooms due a clean

2Based on live usage

Retail Team Store · Heatmap

Occupancy level
LowHigh

Retail Team Store · Live

Total occupancy

164 / 20082% full

  • Throughput

    412/hr▲ 9% in the past hour

  • Conversion rate

    38%▲ 4% in the past hour

  • Queue time

    6minPeak since gates opened
Team Store queue time is climbing. Open another register.

Queues Ops mobile app

The control room, in your pocket.

Supervisors and staff carry the live picture with them. Push notifications flag problems the moment they start, so your team can fix them before fans notice.

  • Live push notifications for queues, capacity, throughput and cleaning
  • Real-time data for every gate, stand and zone
  • Custom thresholds by role, area and event

Queues Ops

Live
41.2kIn venue
3 minAvg. queue time
1.9k/mThroughput

Notifications

  • Pizza · Sec 204

    Queue over 8 min

    now

  • North Concourse at 85%

    Capacity nearing threshold

    2m

  • Burgers · Sec 118

    Queue is now 5 min

    6m

  • Restrooms · Sec 134 due

    150 uses since last clean

    8m

Fan Experience

Give fans the one thing they always want to know.

“How long is the line?” Answer it everywhere — in your app, on your site and on every screen in the building. Happier fans, higher NPS and more sales. Fully branded to your venue, powered by Queues.

  • Live queue times for gates, concessions, retail and restrooms
  • At peak times, demand spreads across stands for shorter lines everywhere
  • In quiet moments, a visible short line gets fans out of their seats to buy
  • Seamless integration with the venue apps your fans already use

Welcome to [Venue name]

Quick bite? The line is short

Pizza · 2 minSection · 104 Live

Queue times

  • BurgersSection · 101
    1 min
  • Gate DSection · 112
    2 min
  • Team StoreSection · 118
    7 min
  • RestroomsSection · 140
    12 min

Powered by Queues

Sensors

Precision you'll never notice.

We custom build and deploy our own sensors, color-matched to blend into your space. They disappear into the architecture and quietly do their job — measuring occupancy and flow with the accuracy venues demand. And we manage them for you, so your team never has to.

A compact, matte-black Queues sensor

Venue-grade hardware

Our own purpose-built sensors, designed for high-density, high-throughput spaces.

Anonymous by design

Measures movement and occupancy with no PII collected.

Fast to deploy

Mounts in hours for events; integrates with existing infrastructure for permanent installs.

Bandwidth efficient

No video streaming, so it won't congest your network or require infrastructure upgrades.

Integrations

Fits the venue you already have.

Queues connects to the systems your team and your fans already use.

Venue & team apps

Seamless webviews that integrate fast, with full analytics built in.

Video boards & TVs

We integrate with the screens you already have, and support it all.

Ticketing & access

Combine scans with sensor data for a complete picture of arrivals.

Food & beverage / POS

Connect queue times with sales to staff stands smarter and grow revenue.

REST & streaming APIs

Real-time and historical data for your own tools and BI.

Operations & Alerts

Custom threshold alerts to the Queues app or wherever your team works.

  • Slack
  • Microsoft Teams
  • Email
  • Text

Privacy by design

We measure crowds, not people.

Queues is not surveillance. Our sensors capture anonymous counts and movement, and everything you see is aggregated. That means your venue gets the insight and your fans keep their privacy.

  • No facial recognition or identification
  • No PII. Anonymized, aggregated data only
  • Encryption in transit and at rest
  • Role-based access for your team

See your venue in real time.

Book a walkthrough with our team and see how live occupancy intelligence can lift the fan experience, your NPS and your revenue.

Request a demo Explore the platform