Legal

Terms of Service

Last updated October 8, 2026

These Terms of Service (the “Terms”) govern your access to and use of the Queues website at queues.com (the “Website”). The Website is operated by Queues Corporation, a Delaware corporation headquartered in Atlanta, Georgia (“Queues,” “we,” “us,” or “our”).

By accessing or using the Website, you agree to these Terms. If you are using the Website on behalf of an organization, you agree to these Terms on its behalf and confirm that you have the authority to do so. If you do not agree, please do not use the Website.

PLEASE NOTE: SECTION 12 REQUIRES THAT MOST DISPUTES BE RESOLVED BY BINDING, INDIVIDUAL ARBITRATION AND INCLUDES A WAIVER OF CLASS ACTIONS AND JURY TRIALS.

1. Scope of These Terms

These Terms apply only to the Website. Queues products and services, including our sensors, software, and apps, are provided to clients under separate written agreements, which govern that use.

2. Eligibility

You must be at least 18 years old to use the Website. You may not use the Website if we have previously suspended or banned you from it.

3. Acceptable Use

You agree not to, and not to help anyone else to:

• use the Website in violation of any applicable law or regulation;
• copy, scrape, or harvest content or data from the Website using any automated means, except as permitted by our robots.txt file;
• attempt to gain unauthorized access to the Website or any systems or networks connected to it;
• interfere with, disrupt, or place an unreasonable load on the Website, or introduce viruses, malware, or other harmful code;
• remove, circumvent, or disable any security features of the Website;
• frame or mirror any part of the Website without our written consent; or
• misrepresent your identity or your affiliation with any person or organization.

4. Information You Send Us

When you contact us, including to request a demo, you agree that the information you provide is accurate and that you have the right to share it. Our collection and use of personal information is described in ourPrivacy Policy.

5. Illustrative Content

Product images, dashboards, app screens, metrics, and examples shown on the Website are for illustration only and may use demonstration data. They are not a guarantee of any specific result. Actual features and performance depend on each deployment and are set out in the applicable client agreement.

6. Intellectual Property

The Website and its content, including text, graphics, designs, logos, images, and software, are owned by Queues or our licensors and are protected by intellectual property laws. You may view and use the Website for your own informational purposes. You may not copy, modify, distribute, sell, or create derivative works from any part of the Website without our prior written permission. “Queues” and our logos are trademarks of Queues Corporation. Other names and logos that appear on the Website belong to their respective owners.

7. Feedback

If you send us ideas, suggestions, or other feedback, you agree that we may use it for any purpose without obligation or compensation to you.

8. Third-Party Links

The Website may contain links to websites operated by third parties. We do not control and are not responsible for their content, products, services, or privacy practices. Your use of them is at your own risk and subject to their own terms.

9. Disclaimers

THE WEBSITE IS PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE WEBSITE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, OR THAT ITS CONTENT IS COMPLETE, ACCURATE, OR CURRENT.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, QUEUES AND ITS AFFILIATES, OFFICERS, EMPLOYEES, AGENTS, AND LICENSORS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING OUT OF OR RELATING TO THE WEBSITE OR THESE TERMS. OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THE WEBSITE OR THESE TERMS WILL NOT EXCEED ONE HUNDRED U.S. DOLLARS (US$100). THESE LIMITATIONS APPLY REGARDLESS OF THE THEORY OF LIABILITY, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

11. Indemnity

You agree to indemnify and hold harmless Queues and its affiliates, officers, employees, and agents from any third-party claims, losses, and expenses (including reasonable attorneys’ fees) arising out of your misuse of the Website or your violation of these Terms or applicable law.

12. Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of Georgia, without regard to its conflict-of-laws rules, and by applicable U.S. federal law.

Arbitration. Except for the excluded claims below, any dispute arising out of or relating to these Terms or the Website will be resolved by binding arbitration administered by the American Arbitration Association under its applicable rules, before a single arbitrator. The arbitration will take place in Atlanta, Georgia, or by video or written submissions if the parties agree. Judgment on the award may be entered in any court of competent jurisdiction.

CLASS ACTION AND JURY WAIVER: YOU AND QUEUES AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. YOU AND QUEUES EACH WAIVE THE RIGHT TO A TRIAL BY JURY.

Excluded claims. Either party may bring an individual claim in small claims court, and either party may seek injunctive or other equitable relief in court to protect its intellectual property. Any claim that is not subject to arbitration will be brought exclusively in the state or federal courts located in Fulton County, Georgia, and you consent to the personal jurisdiction of those courts.

13. Suspension

We may suspend or restrict your access to the Website at any time if we reasonably believe you have violated these Terms, or to protect the Website or others. Sections 4 through 12 and 15 will continue to apply after any suspension.

14. Changes to These Terms

We may update these Terms from time to time. When we do, we will post the updated version on this page and update the “Last updated” date above. Your continued use of the Website after the updated Terms are posted means you accept them.

15. General

These Terms and our Privacy Policy are the entire agreement between you and Queues regarding the Website. If any provision is found unenforceable, the rest will remain in effect. Our failure to enforce any provision is not a waiver of our right to do so later. You may not assign or transfer these Terms without our prior written consent; we may assign them in connection with a merger, acquisition, or sale of assets. Section headings are for convenience only.

16. Contact Us

Questions about these Terms can be sent to: